“Customer Buddy” aka Account Manager Internal (d/f/m)

This is thingsTHINKING:

thingsTHINKING is a young, successful & funding-backed enterprise software company focused on building THE Artificial Intelligence platform. We believe that - even or especially in our high-tech environment - people make the difference. That's why we're constantly looking for talents with passion & skills to support us on our journey. 

Our software semantha® helps companies in various industries with AI-magic to make their business and processes more efficient & powerful.

We want team members who love and take responsibility, share their views & learnings and work for our common goal: Customer Success.

To get more insights about us & our culture please visit www.semantha.de/culture

  • Responsible for working with the Sales & Partner team to onboard and integrate new clients and developing existing client relationships
  • Managing projects within client relationships, working to carry out client goals while meeting company goals
  • Identifying opportunities to grow business with existing clients
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Supporting & Enabling customers during the PoC-Phase
  • Help customers through email, phone and online presentations
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Monitor and analyze customer's usage of our product
Qualifications we love to see:
  • Energetic and positive self-starter and highly driven individual 
  • Ability to learn quickly and thrive in a very fast-paced and rapidly expanding environment
  • several years of working experience with sales or within a partner ecosystem
  • Ability to manage multiple projects at a time while paying attention to detail
  • Strong verbal & written communication skills
  • Ability to prioritize among competing tasks
  • Fluent English language required
Apply now!

Shape the future with us:
Please get in touch with us and write a few lines, how you will support our team with your Human-magic!

You are welcome to send us your application in German or English to hr@thingsthinking.net or simply use the form. We're looking forward to it!


Maximum file size: 10MB

Beginning of employment
Employment type
Job location
Haid-Und-Neu-Straße 7, Karlsruhe, Baden Württemberg, 76131, Deutschland
Remote work possible
Date posted
29. November 2021
Valid through
31. May 2022

For further questions, feel free to contact:

Susi Göthel

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