Hundreds of external letters arrive at the post office of a medium-sized city every day. Most of the enquiries demand a prompt response to their request.
The mailings have to be sifted through and assigned to the right department. This takes time and the mountain of letters continues to grow every day. It is not uncommon for it to take several days before the submissions land on the right desk of the umpteen organisational units and can finally be processed.
semantha® can help to create a time saving of sometimes two working hours per day – and that for each organisational unit.
Automating incoming mail
Connection to own cloud solution
Time saving
The most frequently implemented use cases in public/government.
Objection Management
Your company regularly receives large volumes of objections relating to infrastructure projects. The letters of objection contain statements such as environmental aspects, health concerns, reduction in the value of real estate, quality of life, etc. Each objection must be reviewed for content and subject matter to be answered appropriately.
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In our library, you can define the content for which new objections are to be examined. semantha® recognises topics and statements based on their meaning, regardless of the choice of words and without any “training” with your data. In this way, all comments of an objection are found quickly and efficiently and can be answered in a targeted manner.
Correspondence Automation
In your company masses of correspondences have to be processed and allocated every day. Each mail must be analysed at great expense before the next step can be taken. It is quite possible to assign certain categories, but the problem is that similar facts are formulated very differently, which apparently makes it impossible to automate this process.
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With semantha® you can automatically classify and assign incoming letters, no matter how they are formulated, regardless of the choice of words.
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With our data extraction, you can easily extract relevant data points from Correspondences and process them further. The combination with semantha’s® natural language understanding is particularly helpful, as it allows you to find and extract data points in specific contexts.
Tender Analysis
In your company, tenders have to be checked and evaluated regularly and with a high manual effort. In most cases, the content to be reviewed is similar. The problem is that every tender is worded and structured differently, which makes automation impossible.
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In our library, you can define content for which new incoming tenders should be analysed against. semantha® finds defined MustHave’s and NoGo’s based on the meaning, regardless of the choice of words and without any “training” with your data. Thus, relevant contents of a tender are found quickly and efficiently.
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With our data extraction, you can easily extract relevant data points from documents and process them further. The combination with semantha’s® natural language understanding is particularly helpful, as it allows you to find and extract data points in specific contexts.
Document Analysis & Comparison
In your company, documents have to be reviewed regularly and with a high manual effort. In most cases, the content to be reviewed is similar. The problem is that every document is worded and structured differently, which makes automation impossible.
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In our library, you can define content for which new incoming documents are to be analysed against. semantha® finds the passages based on their meaning, regardless of the choice of words and without any “training” with your data. Thus, relevant contents of a document are found quickly and efficiently.
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Using our Compare, you can compare already reviewed documents with new incoming documents. semantha® shows you which content matches and which content is missing – out of the box and without time-consuming training with your data.
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In addition, you can use our Compare feature to compare different versions of a document. semantha® shows you which contents have remained the same and which areas have been changed or removed completely.
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With our data extraction, you can easily extract relevant data points from documents and process them further. The combination with semantha’s® natural language understanding is particularly helpful, as it allows you to find and extract data points in specific contexts.
These use cases might also interest you…
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CV Matching
With semantha we have developed an AI tool that overcomes the weaknesses of conventional matching tools. The application does not compare whether certain terms occur in documents, but reads the documents at the level of meaning. And it does so within a few moments.
- Ranking of top candidates at the touch of a button
- Overview of the best internal candidates for any skills
- More objective selection of candidates
- Acceleration of the selection process by up to 50%
- More time for interviews to ensure human fit
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Knowledge Management
Your company has large masses of unstructured text documents. One of the daily challenges is to search these documents for specific content, whereby normal search functions only offer a simple “keyword search” that does not lead to the desired results. This is particularly due to the fact that, on the one hand, it is not known exactly how a topic was formulated and, on the other hand, the same topics are also formulated quite differently in the various documents.
